| Optimal Management, Inc. 1660 So. Amphlett Blvd, Suite 217 San Mateo, CA. 94402 650-655-2190 Fax 650-655-2191 staffing@optimal-mgt.com |
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Where does that leave staffing? That depends to a great extent on the sector. In a slowdown, perm falls hardest; clients only replace essential staff when they have turnover. Perm also stays down the longest, because when customers begin growing again they commonly begin by hiring temps, in case the recovery doesn't last. Temp, which typically declines first, can remain flat for the duration but tends to become counter-cyclical in a recession.
"The real question, of course, is 'Where are we now?'" says Optimal Management's Michael Neidle. "If you go back about 40 years, about every seven to nine years we go through a cycle of recession and recovery. In this last period, we went from the beginning of the recession in 1989 to reach a growth peak in 2000. That's 11 years, the longest period we've seen since we've been looking at the numbers, so we were probably overdue for a downturn. The next question is: 'How far is it going to go?'"
In the face of this uncertainty, staffing firm owners who've weathered slowdowns before are likely to consider selling and taking a well-deserved rest.
If the thought has crossed your mind, you've wondered what you could get for your firm. SI Review talked to experts in valuing, buying and selling staffing firms to learn how they value a firm, whether it's to sell or simply because the owner wants to identify weak points in the organization where he or she can build value and become more competitive.
Depending on who is buying, diding on wversification may add to or subtract from value. Margins and volume tend to be inversely related. Private investment groups, which were doing a lot of acquisitions last year, tended to want to keep doing whatever the acquiree was doing, to leave success "as is," says Neidle. But a large corporation doing just office staffing might look at your 80% clerical and 20% light industrial business and discount the light industrial portion heavily because it only wants the clerical portion. Or it could value the business as a whole and plan to sell off the light industrial segment.
"It's usually safer to stay in a single line of business and find a buyer that will appreciate that homogeneity," says Neidle. "You only need one buyer, so you want to find one that appreciates what you're doing. It's difficult to find a buyer that will appreciate diversity."
The diversity of your customer base is a major value factor. Sacco says, "If any of your customers constitute more than 20% of your business -- and we really don't like more than 10% -- it will affect your pricing, because you'll have too many eggs in one basket." A prospective buyer will not be attracted to a business that is dependent on very few customers; if the firm loses that business, a large portion of its earnings will evaporate.
Other factors that can influence a staffing firm's value to a potential buyer are its geographic location, amount of bank debt, any litigation it's involved in, insurance coverage and efficiency. Paradoxically, Neidle notes, if your company has a structure in which a buyer can make efficiencies (e.g., you have too many managers, who can be replaced by a single regional manager at the buyer's firm), that may make your company more valuable to that buyer.